East Lodge Hotel
01629 734474


Posted on Monday, 10 June 2013 08:59AM by

Honoured as a Top Performing Hotel as Reviewed by Travellers on the

World’s Largest Travel Site

East Lodge Country House Hotel in Rowsley, Derbyshire today announced that it has received a TripAdvisor® Certificate of Excellence award. The accolade, which honours hospitality excellence, is given only to establishments that consistently achieve outstanding traveller reviews on TripAdvisor, and is extended to qualifying businesses worldwide. Only the top-performing 10 per cent of businesses listed on TripAdvisor receive this prestigious award.

To qualify for a Certificate of Excellence, businesses must maintain an overall rating of four or higher, out of a possible five, as reviewed by travellers on TripAdvisor, and must have been listed on TripAdvisor for at least 12 months. Additional criteria include the volume of reviews received within the last 12 months.

Everyone at East Lodge is delighted to receive a TripAdvisor Certificate of Excellence,” said Iain Hardman Deputy Managing Director of Elyzian Hospitality Ltd the Company that owns two of Derbyshire’s leading 4 star hotels in East Lodge and Callow Hall. “We strive to offer our customers a memorable experience and exceed their expectations, this accolade is evidence that the hard work put in by the entire team is translating into positive reviews from our guests on TripAdvisor.”

TripAdvisor is delighted to celebrate the success of businesses around the globe, from Sydney to Chicago, Sao Paulo to Rome, which are consistently offering TripAdvisor travellers a great customer experience,” said Alison Copus, Vice President of Marketing for TripAdvisor for Business. “The Certificate of Excellence award provides top performing establishments around the world the recognition they deserve, based on feedback from those who matter most – their customers.”


Owned by the Hardman family, the multi-award winning East Lodge has remained at the top by constantly improving its service and living by the motto to under promise yet over deliver and that good enough just is not good enough. This motivation and determination for excellence by the whole team has led to numerous awards, such as East Midlands “Small Hotel of the Year” and a national Silver award from VisitBritain for both “Hotel of the Year” and “Outstanding Customer Service

East Lodge is one of only 46 hotels in the whole country to be awarded a Visit England Gold Award along with 4 Stars and a separate Red star award from the AA, East Lodge can boast at being the highest rated hotel in the region.

For further information about East Lodge Hotel and Restaurant visit www.eastlodge.com or

call 01629 734474 or email info@eastlodge.com .

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