LUXURY ACCOMMODATION IN THE HEART OF THE PEAK DISTRICT
We are delighted to be fully open for bed and breakfast from MONDAY July 19TH
Book bed and breakfast in our luxury accommodation or choose to reserve your room on an accommodation only basis with a separate option for our award-winning breakfast.The hotel will be open for our delicious afternoon teas, sandwiches and pastries.
Very regrettably, social distancing and capacity restrictions mean that our focus has to change. From May 17th, we will concentrate on providing our award winning breakfast and delicious, mouth-watering’ Afternoon Teas
For guests staying at East Lodge, there are many and varied places to dine in the immediate area, Check Dining Out.
We have worked very hard to create an environment that is safe for everyone to enjoy and hope that you will continue to support us throughout the coming season, we have plenty more to offer both in the hotel and our surrounding areas which will more than make up for it!
With many changes to our services and operations to make your stay as safe and as comfortable as possible, our purpose for being here doesn’t change at all and that is to provide all guests with an enjoyable and relaxing break so that you all leave feeling refreshed and recharged.We very much look forward to welcoming you back to our beautiful Country House!
The Hardman Family
Covid-19: Keeping you safe
When we welcome you to East Lodge, you should know that the safety and wellbeing of you and our staff is our absolute priority.
Therefore, we have introduced a range of safety policies and procedures, aimed at delivering the safest environment possible.Our staff have undergone rigorous training to ensure the hotel is prepared to welcome you to a safe environment, and our team is working hard to ensure that all areas are safe and secure.
FREQUENTLY ASKED QUESTIONS
We are following all government regulations and guidance to keep our guests and team safe; all Covid-19 policies are based on current UK government guidelines and are being constantly reviewed based on the latest advice.
With that in mind, some of the information you receive at the time of booking may be out of date by the time you stay at the hotel.
Please check back on our Covid-19 update page for the latest information
The experience may look a little different in this new normal, but we hope it will feel the same; ultimately, it is still our people caring for you and delivering the same attention to detail and personalised service that you are used to at East Lodge.
We want to reassure you that we've put measures in place to keep you and our teams safe so that you can confidently enjoy a stay with us.
If you experience any symptoms of COVID-19 within 14 days prior to your stay, please stay at home.
We support the NHS Covid-19 Track , Test & Trace service.
We urge you to download the NHS COVID-19 app and to scan the QR code which is displayed at the hotel.
Hand sanitiser units are provided at the entrance and should be used before entering the hotel.
We also ask guest to sanitise or wash hands frequently.
Contactless or card payment will be taken on arrival with the use of email/e-billing only.
A strict cleaning process has been put in place to ensure all areas of the hotel are cleaned regularly, especially "high touch" items.
Left luggage facility remains temporarily removed.
A face covering is no longer mandatory but we recommend a mask when moving around the hotel.
Please always adhere to current social distancing measures, even where there are no signs or barriers.We have increased cleaning and disinfecting frequency throughout the hotel, paying attention to high-touch items.There are hand sanitisers at entrances and in public areas. A protective screen is in place at reception Please try to use your bedroom toilet facilities: this reduces the number of people using the public toilets.
In preparation for your visit an enhanced cleaning and sanitising process has been implemented All linen and towels are washed by a commercial laundry company at temperatures above 60°C for optimal disinfection. Room services is currently suspended during your stay. Housekeepers will only refresh towels, disposable cups, coffee capsules and remove rubbish daily upon request. Rooms will be fully serviced on the 3rd night.Unessential high touch items have been removed from rooms to minimise housekeeping contact and risk within rooms.Room Service will not be available.Should you prefer that no one enter your room please use the 'Do Not Disturb' sign.
East Lodge is open to all guests for breakfast, afternoon tea, private dining, celebration meals , special occasions and weddings
Social distancing requirements and the rule of six no longer apply however we will maintain a sensible space between tables for guest comfort. A table-service only policy no longer applies, however we will continue to operate a cash-less payment system.
Our team continue to wear a face mask and we encourage all our guests to wear a face covering whilst in our public areas, unless seated.
We believe breakfast is one of the most important parts of your visit. Our guests have commented very favourably on the breakfast arrangements we put in place after May 17th. So we have decided to carry on with the same method. so you enjoy a leisurely, luxurious breakfast:Our usual buffet has been replaced with a Table Service Breakfast including, juices, cereals, and cooked items
Pre-Booked time slots will be available to accommodate to help manage our reduced restaurant capacity. We will be staggering breakfast service times to allow safe distancing, a better flow and enhanced cleaning procedures.
Check out our breakfast menu here: BREAKFAST MENU
Double check your room for items of property as items left behind will have to be disposed of.
.Check out as normal at reception with Contactless or Card Payment only.Please deposit key cards in the box at reception prior to leaving.